Zyax.in a web service (hereinafter referred to as the ‘Website’) is provided by Zyax Chem LLP.
We, Zyax Chem LLP value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Collection of Personally Identifiable Information and other Information
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
If you choose to buy on the Website, we collect information about your buying behaviour.
If you transact with us, we may collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone number etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
Credit Card , Debit Card and Banking Information
We do not collect or store Credit Card or Debit Card or banking information. Such information may be provided by you during the purchase transaction. However this data does not come to us. It is directly transmitted through the payment gateway provider to the payment network or bank . No information is stored by us.
The website is hosted with third party data hosting specialists. Information collected is kept on servers owned and managed by data hosting companies, which may be in India or overseas. The companies being used by Us are expected to be PCI compliant and have data security processes in place. However We are not liable for any data theft or breach of security at the data centres hosting the website and holding consumer data.
Use of Demographic / Profile Data / Your Information
We may use personal information to provide the services you request. We may use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money measure, consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
With your consent, we will have access to your SMS, contacts in your directory, call history, location and device information and we may request you to provide your PAN details to check your eligibility for certain products/services including but not limited to providing credit) being offered by us, our affiliates or our lending partners. We may share this data with our affiliates or our lending partners for the same purposes as mentioned above. In the event that consent to this such use of data is withdrawn in the future, we will stop collection of such data but continue to store the data (save for Aadhaar data) and use it for internal purposes to further improve our services.
In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.
We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.
Sharing of personal information
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
Links to Other Sites
Our Website links to other websites that may collect personally identifiable information about you www.Zyax.in is not responsible for the privacy practices or the content of those linked websites.
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
In case if you have any grievance, you can reach us at firstname.lastname@example.org
On our pages, you will find a button linking to our Facebook page. Please note that, with the use of this button, data about the visit to our pages can be linked to your Facebook profile. If you do not wish to transmit data to Facebook, please ensure that you are logged out of Facebook while entering our pages.
Please also be sure to note the data protection notices of Facebook if you wish to use the corresponding button on our pages. The information about data protection at Facebook can be found at http://www.facebook.com/about/privacy
With our partners having a combined 30+ years of experience in the industrial chemicals industry, Zyax Chem is a private Indian company that has built an extensive range of products for automotive, heavy industry, and residential consumers.
While providing impeccable products to major Original Equipment Manufacturers (OEM) customers with factory and aftermarket products, it comes as no surprise that the brand has become a leading manufacturer in multiple categories. It is only possible due to our commitment to innovation and R&D, as well as a focus on producing premium quality products that meet the highest standards of safety, effectiveness, and sustainability.
At Zyax Chem, we strongly believe in fostering meaningful relationships with our customers - from understanding their business objectives to finding cost-efficient solutions that suit them best. That's why we strive to nurture long-term partnerships that always exceed expectations in terms of service delivery. Our customer loyalty is a reflection of our commitment to ongoing service.
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